Changelog

You can now filter your orders by country and view tax details while reviewing them. This helps you find relevant orders faster and understand the tax information associated with each order.

You can now open the support tickets page with the ticket list and page setup loaded together. This reduces the time spent waiting before you can review and respond to tickets.

You can now update an order's address directly from its detail page. This helps you correct shipping information without leaving the order.

You can now view home and sales metrics, charts, and tables in their source currency. This makes revenue and cost figures easier to compare with the currencies used in your stores.

You can now view your stores in a table, update a store's currency, and reconnect a store directly from its row. Store management is now grouped in one place so you can quickly review and maintain your connected stores.

You can now customize your email notification branding with clearer controls for logos, headers, footers, colors, social links, and tracking pages, then preview the result before applying it. This helps you keep customer-facing emails consistent with your store design and see how changes will look before they go live.

Available to selected clients.

You can now edit the shipping address on any order that has not been delivered. Correct recipient details directly from the order when an address needs updating.

You can now claim your Shopify store and continue through the onboarding flow to get it ready to go live. Your store claim is preserved while you complete setup, so you can pick up where you left off.

You can now configure email notification settings, edit templates with order previews, and review notification activity and performance analytics in one workspace. This gives you a single place to manage how your customer emails look and monitor their results.

Available to selected clients.

You can now manage account security with an authenticator app, backup codes, and protected sign-in and password recovery flows. This gives you additional ways to secure your ShipBee account and regain access safely when needed.

You can now manage your shipping settings from a dedicated tab in Settings, with a sticky save bar that keeps changes ready to save as you work. The tab includes translated labels in supported languages.

You can now use a guided onboarding wizard to create your account, connect your store, and resume setup where you left off. You can also sign up with Google, verify manual sign-ups with reCAPTCHA, or accept invitations with an existing account.

You can now switch between multiple client workspaces and accept workspace invitations directly in ShipBee. Pending invitations are easier to review, and the sidebar now shows a clear empty state when no store is connected.

You can now switch the axis on the Orders Per Day chart, see Paid badges on metric cards, and view daily charts through today with more compact labels. The refreshed dashboard layout makes key order and sales metrics easier to scan.

You can now switch the Orders chart between Order Date and Payment Date. This helps you compare sales based on when orders were placed or paid.

You can now see each order's COGS percentage, filter orders within or over your target, and spot the status directly in the cost cell. This helps you identify orders with higher-than-target costs without opening each order individually.

You can now open tracking numbers directly in 17TRACK from your order details. Public tracking pages also show more precise, street-level map locations so you can better understand where an order is.

You can now export your Price Management data as XLSX or CSV and filter products by COGS band. Cost-band coloring and expanded status and country filters make it easier to review pricing and find the products you need.

Fixed an issue where ticket attachments could appear twice when updates arrived at the same time as your upload. Attachments now appear once in the ticket conversation.

You can now move between tickets with next and previous controls, and preview image or video attachments directly in ticket conversations. You can also attach up to 10 files when submitting or replying to a ticket, so you can provide more context in one message.

Fixed store connection attempts that showed "Login failed" instead of the actual error. You now see the specific connection error, making it easier to understand what needs attention.

You can now filter tickets by subject, creator, and date, set tickets to Pending or update their status inline, and export filtered results to XLSX. Message previews and clearer ticket details help you find the right conversation and take action faster.

You can now set an auto-pay benchmark based on the difference between your supply cost and selling price. This gives you more control over when automatic payments are triggered as product margins change.

You can now complete your business information as part of the onboarding steps, instead of setting up shipping first. This helps you provide the key account details before moving on to fulfilment settings.

You can now filter orders by fulfillment status, payment status, age, and a specific calendar day, with date ranges adjusted to your store's timezone. This makes it easier to find orders that need review or follow-up.

You can now review sourcing and bulk quote history, zoom in on product images, apply landed-cost multipliers, and export calculator results to XLSX. Your quote breakdowns are saved with their history, making it easier to compare past estimates and share results.

Fixed an issue where the currency dropdown was clipped or partly hidden in some settings layouts. You can now see and select currency options without the menu being cut off.

Fixed an issue where typing indicators in support tickets were not shared with other participants in some cases. You can now see when someone else is typing while viewing the same ticket.

You can now switch supported home dashboard cards between chart types, including bar charts, to compare your order and revenue data in the view that suits you. The dashboard globe also now shows country badges and supports dark mode.

Fixed a reload prompt appearing while you downloaded orders as an XLSX file. You can now export orders without being interrupted by an unnecessary reload warning.

You can now sort your referrals table by its column headers, with qualified and credited referrals shown first. This helps you find the referrals that matter most and review affiliate performance faster.

You can now filter orders by shipping delay and date range, sort columns, view paid dates, and export results to XLSX. This helps you find delayed or recently paid orders faster and share order data for reporting.

You can now hide the support chat launcher for the rest of your current session. This keeps the chat button out of the way when you are working through the dashboard, without changing the setting for future sessions.

You can now manage team members with controls tailored to your role, including removing members where permitted, and view their last sign-in time. This makes it easier to keep access up to date and understand team activity.

You can now see the carriers handling the first and last mile of each shipment in the tracking view. This gives you clearer visibility into each stage of an order's delivery journey.

You can now see only approved quality inspections in order product media, with a clear empty state when none are available. This keeps inspection details focused on results that are ready to review.

Fixed an issue where order table headers could slip behind scrolling data, making them difficult to read or use. Headers now stay visible above the rows as you scroll.

You can now upload a PDF receipt when adding funds to your ShipBee balance. This keeps your top-up documentation attached to the transaction for easier record-keeping.

You can now see not-managed orders as a separate category in the home dashboard's donut chart. This makes it easier to distinguish orders ShipBee does not manage from the rest of your order activity.

Fixed an issue where support chat messages could remain marked as unread after the chat refreshed. Your read status now stays consistent while you browse and return to conversations.

You can now drag and drop files into a support ticket and start with details prefilled from a chatbot conversation. This helps you explain an issue with less typing and include the files your support team needs.

You can now see sub-order tracking information directly in order lists and enriched order details. This gives you a clearer view of shipment progress without opening each sub-order separately.

You can now add, view, and remove multiple saved payment cards from Finances. This gives you more control over the payment methods used for your account.

You can now view a cost history chart when opening a product in Price Management. The chart helps you see how a product's costs have changed over time, with entries that have no cost excluded from the view.

Fixed an issue where your store details could fail to load because of a request error. Store detail requests are now handled more reliably.

You can now choose from currencies supported by ShipBee's fixed exchange rates when updating your settings. This keeps your currency selection aligned with the rates available for fulfilment.

You can now rely on fixed exchange rates for currency conversions in ShipBee. This keeps converted amounts consistent when you review your store data.

You can now see refund totals and refund details alongside financial orders, with payment status shown for each transaction. This gives you a clearer view of money moving in and out of your store.

You can now filter for cancelled orders, see refunded order banners, and spot negative ROI directly in the orders table, with held orders also appearing in relevant searches. This gives you a clearer view of order state and profitability when reviewing your sales.

You can now see your personal tracking search history with product thumbnails. This makes it easier to recognize and revisit shipments you have searched for before.

You can now add or remove domains and see the changes reflected instantly, with clearer feedback when something goes wrong. This makes domain management easier to understand and reduces uncertainty after each action.

Fixed an issue where the top countries chart showed entries without a country name. You now see only identified countries in this chart, making the breakdown easier to read.

You can now view up to 100 records at a time in inventory, orders, and quality inspections. This reduces the need to move between pages when reviewing larger lists.

Fixed an issue where typing indicators in support tickets did not update in real time. You can now see when someone is typing more reliably while working on a ticket.

You can now add a voucher or receipt when topping up your ShipBee balance. This gives you a clearer way to submit payment information with your top-up request.

You can now review quality inspection results, warehouse processing history, and shipping progress directly in an order's details. This gives you a clearer view of what happened to each order before it reaches your customer.

You can now see dashboard and sales metrics refresh more quickly as new activity arrives. This helps keep your key figures current without waiting for a full dashboard refresh.

You can now view units sold, Shopify status, and product visibility in Price Management, sort by units sold, open product links, and work with EUR and USD pricing. This gives you more context to review products and manage prices in the currency you need.

Fixed a rare issue where home dashboard charts or tooltips could fail to display when a metric had no value. Your dashboard can now show these metrics without an error.

You can now add or edit ticket tags inline, and close or reopen tickets directly from the ticket list and detail view. Toast notifications confirm each change so you can keep ticket information organized and up to date.

You now see business information changes reflected immediately, along with toast notifications confirming whether the update succeeded or failed. This makes it easier to know that your changes were received without waiting for the page to refresh.

You can now explore redesigned sales analytics with per-store comparisons, interactive charts, and custom time-period controls. You can switch periods more quickly, distinguish paid orders more clearly, and review metrics such as Average Order Value with improved chart readability.

You can now switch between sales charts instantly with data preloaded in the background. This makes comparing sales views faster without waiting for each chart to load.

You can now use Sales Intelligence to view bestseller analytics, sales summaries, trends, and performance by period. See which products are driving your sales so you can make better merchandising decisions.

You can now see system alerts for order and payment updates, including clearer indicators for fraudulent orders. Click an alert to open the relevant details, and mark notifications as read as you review them.

You can now review product prices with sortable columns, COGS and margin indicators, summary totals, and product-level details in one view. Filter products by auto-payment or featured status, expand pricing details, and copy product numbers when you need to take action.

You can now display a GDPR cookie consent prompt and respect visitors' Do Not Track preferences in your Shopify storefront. This gives shoppers more control over optional tracking and supports your privacy requirements.

You can now review inventory summary stats, filter results, and sort by clicking column headers. This makes it easier to find items and understand stock activity at a glance.

You can now open your alerts menu directly from the app header. This gives you a quicker way to review notifications while working in ShipBee.

You can now generate referral URLs, track referred sign-ups, and review your affiliate earnings from the Affiliates page. This gives you one place to manage referrals and see how your recommendations are performing.

You can now manage your business information and payment methods, top up your ShipBee balance, and generate or review invoices from the Finance area. This gives you one place to keep billing details current and track your account activity.

You can now filter quality inspections and sort them by clicking column headers, with inspection dates and times shown clearly in the table. This helps you find and review inspection records faster.

You can now sort your stores by clicking column headers and build filters to narrow the list. This makes it faster to find the stores you need to manage.

You can now add minimum order quantities, estimate volumes, and review attachments while submitting a sourcing request. This gives you a clearer view of the information being sent and confirms when your request is submitted.

You can now use translated text across more account and team workflows, including password resets, profile photos, and team invitations. This makes common tasks easier to follow in your selected language.

You can now access dedicated help and branding support pages in ShipBee. This gives you a clearer place to find guidance when managing your store and brand settings.

You can now manage your profile photo, country, language, currency, and other account preferences from the Settings page. Searchable country selection and clearer controls make it easier to keep your account details up to date.

You can now convert prices in the quotation view using exchange rates. This helps you review quoted costs in the currency you need before making decisions.

You can now generate invoice PDFs and remove invoices from your invoice list. This makes it easier to save invoices for your records and keep the list focused on current documents.

You can now give customers a redesigned tracking page with shipment status, estimated delivery, a shipping timeline, and a tracking map. This makes it easier for them to understand where their order is and when to expect it.

You can now see team invitations update immediately and remove team members directly from your team list. This gives you quicker feedback when managing who has access to your workspace.

You can now use the Shopify app's registration, home, welcome, and empty-state screens in Spanish, Dutch, or Chinese. This makes key setup and navigation steps easier to follow in your preferred language.

You can now review your Shopify orders in one place with search, filters, detailed order views, shipment maps, and tracking numbers. This makes it easier to find orders and follow their fulfilment progress.

You can now use the sourcing calculator to estimate volume, select minimum order quantities, and review attached sourcing details in one place. This helps you prepare more complete sourcing requests before sending them.

You can now see a welcome banner and helpful empty-state cards when your home dashboard has no data yet. Dashboard charts also use your saved currency and timezone preferences, so figures are easier to interpret.

You can now search your inventory and click a product name to expand its SKU details. This makes it quicker to find products and review their variants without leaving the inventory table.

You can now review orders in a redesigned detail view with an interactive shipping map, shipping timeline, product details, and address editing for orders with incomplete shipping information. Search and filters support more precise results and stay in place as you move between the order list and details, making it easier to find and act on orders.

You can now attach images by dragging them into a ticket or pasting them from your clipboard, while viewing order details alongside the conversation. Ticket updates and read status are also reflected more clearly, so you can follow support activity and respond with the right order context.

You can now review and manage your sourcing requests from a dedicated workspace, with request numbers and attached files available in the request details. This gives you a clearer way to track each request and find the information you need.

You can now open inventory thumbnails in a larger zoom view. This makes it easier to inspect product images while reviewing your inventory.

You can now use the Products & Packaging page to browse, filter, and add products, with dedicated tabs for managing your inventory. This gives you a single place to keep product details and stock information organized.

You can now filter and sort products in Price Management to find the pricing records you need faster. This makes it easier to review and manage pricing across your catalog.

The first version of the ShipBee app. Orders, inventory, tracking and your store connection, in one place.

Everything above this point is what we have shipped since.